We recommend scheduling your move 4-6 weeks ahead of time. This is especially important during busy periods like summer months or at the end of each month when demand is higher.

Our moving costs are determined by several factors. These include the distance of your move, the weight or volume of your belongings, any additional services you require, and the timing of your move. Long-distance moves, extra services like packing, and peak season moves may affect the overall cost.

We offer a range of packing options to suit your needs. You can choose from our full-service packing, where we handle everything, partial packing assistance, or we can provide supplies if you prefer to pack yourself. Our supplies include boxes, tape, and bubble wrap for your convenience.

We provide basic valuation coverage as standard. For additional peace of mind, we offer full-value protection as an optional upgrade. We recommend discussing your specific needs with us, especially for high-value items that may require extra insurance.

For safety and legal reasons, we're unable to transport certain items. These typically include hazardous materials like paint and chemicals, perishable foods, valuable items such as cash or jewelry, and in some cases, plants. We'll provide a detailed list of prohibited items when you book your move.

The duration of your move depends on several factors including the size of your home, the distance of the move, and the services you've requested. Local moves often can be completed in a day, while long-distance moves may take several days or even weeks. We'll provide a more accurate estimate based on your specific circumstances.

We do handle specialty items such as pianos and antiques. However, these items often require special care and handling, which may result in additional charges. We'll discuss any specific requirements for these items during the quote process.

To ensure a smooth moving day, we recommend clearly labeling all boxes, keeping essential items separate for easy access, defrosting your refrigerator 24 hours before the move, and confirming all details with our team. These steps will help streamline the process and make your move more efficient.

We offer several payment options for your convenience. You can pay using credit or debit cards, cash, or checks. We'll discuss the preferred payment method when you book your move to ensure a smooth transaction on moving day.

We understand that circumstances can change. Most moves can be rescheduled with advance notice. In case of unexpected delays due to weather or logistical issues, we'll communicate with you promptly. Our policy is to keep you informed and work together to find the best solution.